Some important Terms and Conditions that may affect Your Liability

This is a summary of some, but not all, of the Terms and Conditions that may affect Your liability. You must read the Terms and Conditions in full so that you understand your obligations when renting the Vehicle.


2.1. Authorised Drivers

Only drivers authorised by Us before the Start of the Rental are permitted to drive the Vehicle.  Allowing an unauthorised driver to drive the Vehicle is a Major Breach of the Rental Contract which excludes You, an Authorised Driver and the unauthorised driver from the benefit of Damage Cover for Accidents and theft of the Vehicle.

2.3, 2.4. Licence requirements

A valid licence that is not subject to any restrictions, cancellation or suspension is required and must be produced at the Start of the Rental.

3.1, 3.2, 3.3, 3.4. Prohibited use

The Vehicle must never be driven under the influence of drugs or alcohol or in excess of alcohol/drug limits set by law.  Failing to undergo a preliminary breath test, illegal use, using the vehicle to move dangerous or hazardous goods and use of a mobile phone whilst driving are all prohibited.

4.1(a), 4.1(b), 4.2, 4.3. Prohibited areas

Use of the Vehicle on Unsealed Roads and Off Road is prohibited at all times, as is use of the Vehicle in a prohibited area, including flooded roads, beaches, driving through though rivers or streams and any areas prohibited by the police.

5.1(c), 5.3(b)(i), 5.3(b)(ii), 5.5, 5.6. Your obligations

You must inspect the Vehicle at the Start of the Rental for pre-existing damage and pay the Rental Charges and the Security deposit.

During your rental You must take reasonable care of the Vehicle and that includes making sure the Vehicle is locked and the keys are kept in your possession at all times. Smoking in the Vehicle is prohibited as is the carriage of animals, except assistance animals.

6.2, 6.4, 6.5 6.6, 6.7, 6.9. Rental Period, costs and charges, Daily km limit, Toll charges

Extensions of the Rental Period must be notified no less than 24 hours prior to the End of the Rental.

You must pay for all tolls, parking and speeding infringements and fines. 

Daily use is restricted to 200 kilometres.  Any use over and above that limit will be charged at the rate of 25 cents per excess kilometre.

The Vehicle must be returned on time, in clean and good repair and with a full tank of fuel or additional fees will apply. 

Unless otherwise stated, the Rental Period is 24 hours.  If the Vehicle is returned more than one hour after it is due, you will be charged $25 per hour up to a full day's rental and a further full day's rental for each 24 hour period or part thereof.

7.1, 7.2. Damage Cover, Damage  Excess

If there is Damage to the Vehicle, it is stolen of there is any Third Party Loss, You must pay the Damage Excess shown on the Rental Agreement.

8.1(a)(i), 8.1(b), 8.1(c), 11.1(a). Damage Cover Exclusions, Major Breach

Damage Cover is excluded if there is a Major Breach of the Rental Contract.   There are also exclusions for Overhead Damage, Underbody Damage, Damage caused by immersion of the Vehicle in water and use of the wrong fuel type. 

There is no Damage Cover for Personal items.

9. Breakdowns

You must contact us immediately on 1300 159 358 if there is a breakdown and we will arrange road side assistance, subject to some exceptions.

10. Accident reporting

Any damage to the Vehicle during the Rental Period must be reported to Us as soon as practicable and You must also report an accident to the police if any person is injured, a party leaves the accident scene without exchanging details or the other party is affected by alcohol or drugs.

11.1, 11.2. Major Breach consequences

Damage Cover is excluded if You or an Authorised Driver commit a Major Breach and the Vehicle may be repossessed by Us.

13.2. Privacy

A Tracking Device and Dash Cam may be fitted to the Vehicle to track its location and record its route of travel, and may provide other data about the use of the Vehicle.

Secure onsite parking for your car for the duration of hire
or ask about our drop off and pick up service